Privacy Policy
Effective Date: 13 August 2025
Pure Matrix Systems (“we,” “our,” “us”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, store, and protect your information when you interact with us, use our website, or engage with our services.
1. Information We Collect
We may collect the following types of information:
Personal Information – Name, phone number, email address, and physical address provided voluntarily by you.
Transactional Information – Records of purchases, service requests, and communication history.
Technical Information – IP address, browser type, device information, and website usage data (if using our online platforms).
2. How We Use Your Information
Your information may be used for:
Providing products and services you request.
Processing payments and transactions.
Responding to your inquiries and customer service requests.
Sending updates, promotions, and service-related communications (where consent is given).
Improving our services, website functionality, and customer experience.
3. Data Protection and Security
We implement industry-standard measures to safeguard your personal data against unauthorized access, alteration, disclosure, or destruction. While we strive to protect your information, no method of data transmission or storage is 100% secure.
4. Sharing Your Information
We do not sell, rent, or trade your personal data to third parties. We may share your information only when:
Required by law or legal process.
Necessary to protect our rights, safety, or property.
With trusted service providers who assist in delivering our services (bound by confidentiality agreements).
5. Your Privacy Rights
You have the right to:
Request access to your personal data.
Request correction or deletion of your data.
Withdraw consent for marketing communications at any time.
6. Cookies and Website Tracking
If you use our website, cookies and tracking tools may be used to enhance your browsing experience and analyze site performance. You can manage cookie preferences through your browser settings.
7. Third-Party Links
Our services or website may contain links to external sites. We are not responsible for the privacy practices of such third parties.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated “Effective Date.”
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
Pure Matrix Systems
📍 Location: Kamae Road, Nairobi, Kenya
📞 Phone: +254 720 677 228
✉ Email: info@purematrixsystems.co.ke