Terms and Conditions
Effective Date: 13 August 2025
Welcome to Pure Matrix Systems (“we,” “our,” “us”). These Terms and Conditions govern your use of our products, services, and website. By accessing or using any of our services, you agree to comply with and be bound by these terms.
1. Definitions
“Client,” “You,” – Refers to any individual or entity using our products or services.
“Services” – Includes all products, installations, consultations, and support provided by Pure Matrix Systems.
2. Use of Our Services
You agree to use our services for lawful purposes only.
You may not attempt to interfere with, damage, or gain unauthorized access to our systems.
All information you provide must be accurate and up to date.
3. Quotations, Orders, and Payments
All quotations are valid for a limited period (as stated in the quotation).
Payment terms will be agreed upon before service delivery.
We reserve the right to withhold delivery or service until full payment is received (unless otherwise agreed in writing).
4. Warranties and Liability
Our products may carry manufacturer warranties as specified in the product documentation.
We are not liable for:
Damages caused by misuse, neglect, or unauthorized modifications.
Delays or failures caused by factors beyond our control (e.g., power outages, supplier delays).
To the maximum extent permitted by law, our liability is limited to the cost of the product or service purchased.
5. Service Scheduling and Delivery
We will make reasonable efforts to meet agreed timelines.
You must ensure that your premises are accessible for installations or service work.
6. Intellectual Property
All content, designs, and materials provided by Pure Matrix Systems remain our property unless otherwise agreed in writing.
You may not reproduce, modify, or distribute our materials without prior consent.
7. Privacy
Your privacy is important to us. Please refer to our [Privacy Policy] for details on how we handle personal information.
8. Termination of Services
We reserve the right to suspend or terminate services if you breach these Terms and Conditions or engage in unlawful activity.
9. Changes to These Terms
We may update these Terms and Conditions from time to time. The latest version will always be available on request or on our website.
10. Governing Law
These Terms and Conditions are governed by the laws of Kenya. Any disputes will be handled by competent courts within Kenya.
11. Contact Information
Pure Matrix Systems
📍 Location: Kamae Road, Nairobi, Kenya
📞 Phone: +254 720 677 228
✉ Email: info@purematrixsystems.co.ke