Shipping Policy

Shipping Policy – Pure Matrix Systems

At Pure Matrix Systems, we strive to ensure your orders are processed and delivered in a timely and reliable manner.

1. Order Processing Time All orders are processed within 1–3 business days after payment confirmation.
 Orders are not processed on weekends or public holidays.

2. Shipping Rates & Delivery

Free shipping is available for all orders above KES 150,000.
 Orders below this amount will be charged a shipping fee as indicated during checkout.
 Delivery times may vary depending on your location and chosen shipping method.

3. Delivery Locations

 We deliver across Kenya.
 For remote or hard-to-reach locations, additional delivery time may apply.

4. Tracking Your Order

Once your order has been shipped, we will provide tracking details (if applicable) so you can monitor your delivery progress.

5. Contact Us

For questions about shipping or delivery:

📞 Call/WhatsApp: +254 720 677 228
📧 Email: [info@purematrixsystems.co.ke](mailto:info@purematrixsystems.co.ke)
📍 Location: Kamae Road, Nairobi, Kenya